The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-17
6592Tag: customer service
2022-01-176592
Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-2011011
10 tips for choosing your CPaaS
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-102112
Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-222682
Integrating Voximplant Platform with Zoho CRM
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
2022-11-212709
Introducing Avatar: Out-of-the-Box NLP for Automated Omnichannel Communications
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
2022-02-224291
Two-factor authentication & Custom agent statuses in Voximplant Kit
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-123296
It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast
2022-03-013472
Introducing Easy to Customize Video Conferencing
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
2022-04-223137
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-031981