The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-17
7329Tag: customer service
2022-01-177329
Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-2011614
Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-202919
5 Reasons why Voximplant is the Best Choice for Multi-Channel Communication
In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
2023-03-093381
Tips for improving your customer communications with omnichannel technology
Voximplant shares tips for improving your customer communications with omnichannel technology
2022-08-302522
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032620
10 tips for choosing your CPaaS
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-102837
Extensions in Voximplant Kit - speed and convenience of communication with your customers
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-126464
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-253023
How to Set Up a Customer Support Center with Voximplant Kit
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-302094