The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-17
7314Tag: Contact Center AI
2022-01-177314
Choosing Ecommerce Contact Center Technology: Challenges and Features to Consider
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
2020-11-1152001
Contact Center AI
AI-powered, adaptable, and effortless contact center software by Voximplant optimizes traditional conversation flows. Bridge together all interactions: phone, chat, text message, email, social media, and other communication channels. Provide intuitive customer care from the first greeting.
2020-04-0769688
How to Set Up a Customer Support Center with Voximplant Kit
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
2023-03-302082
Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-223285
It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast
2022-03-014207
Effective Collaboration - From Episode 16 of the PM Leaders Podcast
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-253190
Two-factor authentication & Custom agent statuses in Voximplant Kit
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-123843
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-253009
Introducing Easy to Customize Video Conferencing
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
2022-04-224078
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032603