Messaging update
A brand-new messaging API was added across Web, Android and iOS SDK.
2017-08-17
145595News
2017-08-17145595
Hot Summer Speech-to-Text Updates
Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription.
2017-08-14125958
H.264 video call recording is now available (in mp4 format)
We are happy to announce that video calls that use H.264 video codec can now be recorded. Recorded video calls that use H.264 will be stored as mp4 files (calls with video in VP8 format are stored as webm files).
2017-05-02130709
Voximplant mobile SDK for Unity is now available
Now Unity developers can use the SDK to embed real-time voice and video communication into VR/AR apps and games in minutes, we will take care of complexity and infrastructure.
2017-04-17125505
VoIP Push Notifications support for iOS SDK has arrived
Voximplant now supports VoIP Push Notifications for calls to iOS SDK.
2016-12-28131241
New billing for video calls running via servers
Video calls that go via Voximplant servers (not P2P ones) are billed per megabyte of video traffic.
2016-12-14126965
Blind transfer support for SIP phones
Blind transfer is when a person who transfers the call won't talk with the person to whom he transfers it.
2016-12-07128819
High quality Speech Recognition is now available
We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.
2016-11-11134020
Voximplant Web SDK v4 beta is now available with Edge/ORTC support
The new version of Web SDK will help us to accelerate the development process and includes a lot of new features and improvements.
2016-09-29132456
Promise support has arrived to VoxEngine
Now developers can use Promise in their VoxEngine scenarios and we also added Net.httpRequestAsync and Net.sendMailAsync functions.
2016-07-07130575
HD Audio Playback / Streaming
Your mp3 or ogg files played on VoxEngine scenario level with call.startPlayback or using Player will be played on the Web or Mobile SDK side in HD quality (48KHz), or on SIP side if it does support wideband audio codecs (Speex or Opus).
2016-04-06133986
HD Audio Conferencing
In HD mode audio is being mixed at 48KHz, all audio sources with lower sample rate will be resampled to 48KHz.
2016-03-29129902
Voximplant Kit updates. August 2024
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-244068
8 Best Zapier Alternatives in 2024
Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.
2024-11-184380
How Automated Chatbots Enhance Customer Experience in Mobile Apps
Explore five powerful ways AI-driven chatbots are transforming the mobile app experience, providing fast, personalized support that meets today’s high customer expectations. From instant messaging to proactive guidance, discover how chatbots boost user satisfaction and retention.
2024-11-143493
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.
2024-09-054019
How Personalized Customer Communication Drives Business Growth
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-223707
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2211015
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173352
Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.
2024-12-102983