Voximplant Kit: omnichannel cloud contact center
Hot Summer Speech-to-Text Updates

Hot Summer Speech-to-Text Updates

Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription. No changes are required, your old code like

call.record({ transcribe: true, language: ASRLanguage.ENGLISH_US })

will be producing more accurate results. In addition to that, you can now specify output format

call.record({ transcribe: true, language: ASRLanguage.ENGLISH_US, format: “json” }) 

to get transcription in form of JSON file with timestamps for further processing. We are working on some examples that will be available in HowTo’s in the nearest future.

B6A24216-9891-45D1-9D1D-E7359CEB8282 Created with sketchtool.
Add your comment

Please complete this field.

Sign Up for a free Voximplant developer account or talk to our experts