Tag: recording

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Tag: recording

recording

Audio and Video record`s URL length can be more than 255 characters.

To make our platform better we are now removing the limit, so URL length can be longer than 255 characters.

webrtc audio recording

Lossless audio recording support

Voximplant now can save audio without compression.

video recording

H.264 video call recording is now available (in mp4 format)

We are happy to announce that video calls that use H.264 video codec can now be recorded. Recorded video calls that use H.264 will be stored as mp4 files (calls with video in VP8 format are stored as webm files).

webrtc audio recording opus

HD Audio Recording

We chose 48 KHz as the base sample rate for HD audio recorder, since WebRTC/Opus can offer this quality, audio from endpoints with lower sample rate will be re-sampled.

sdk sip video recording

Video Call Recording has arrived

If a call is made in non-P2P mode then its media stream goes via our media servers and we can record it if required.

customer service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

10 Best Analytics Tools to Track Your Website Traffic in 2024

Explore the top 10 website analytics tools to track traffic, boost engagement, and enhance conversions. From Google Analytics to Hotjar and Mixpanel, discover the best free and paid options for optimizing your site’s performance and driving growth in 2024.

Effective Strategies for Boosting Remote Employee Motivation

Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.

Voximplant Kit updates. April 2025

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

8 Best Zapier Alternatives in 2024

Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.

How Personalized Customer Communication Drives Business Growth

How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!