NewsEventsVoximplant KitGlossary

Tag: operator

Voximplant Kit updates. August 2024

Voximplant Kit updates. August 2024

Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.

Voximplant Kit updates

Voximplant Kit updates

The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!

Status management updates and toolbar relocation

Status management updates and toolbar relocation

Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.

Maximizing Your Shopify Success: Essential Analytics Tools for 2024

Maximizing Your Shopify Success: Essential Analytics Tools for 2024

In the ever-evolving world of e-commerce, data is king. For Shopify store owners, leveraging the right analytics tools can mean the difference between stagnation and explosive growth. Let's explore some of the most powerful options available in 2024 that can help you unlock your store's full potential.

8 Best Zapier Alternatives in 2024

8 Best Zapier Alternatives in 2024

Looking for the best Zapier alternatives in 2024? Discover 8 powerful tools tailored for various budgets and needs—perfect for workflow automation, data sync, and integrations. Whether you're a small team or a large enterprise, find the right solution to boost efficiency.

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024

The Rise of No-Code and iPaaS: The Best iPaaS Solutions in 2024

In 2024, no-code platforms enable marketing, analytics, and sales teams to achieve goals swiftly and independently, addressing previous implementation bottlenecks. These tools allow rapid creation of digital presences and execution of strategies. However, the need for no-code iPaaS solutions remains to ensure seamless data flow and automation.