Voximplant Kit updates
The Voximplant Kit team presents the recent updates! Webchat buttons, new appearance for embeddable and desktop softphones, sound notifications for hold limit and many more in the following article!
2024-04-12
383Tag: operator
2024-04-12383
Upcoming changes in the agent workspace
Agent’s Workspace in Voximplant Kit will be redesigned. The call panel will be moved to the top of the page. Call processing options will be located below the call panel. The contact list for call transfer will be placed on the right side of the page.
2023-10-09659
Internal chats in Voximplant Kit
You can now use Internal chats in the Voximplant Kit interface to streamline communication with your colleagues. The functionality is designed for private chatting between employees and group communication.
2023-08-02564
Status management updates and toolbar relocation
Voximplant Kit will soon introduce the updated status management mechanism to streamline your work. We will hide the «Receive new» switch and add the ability to schedule your next status. We will also move the essential tools, like Profile settings, agent’s Live statistics, Help center, Softphone, and Internal chat, from the bottom menu to the top bar for easier visual navigation.
2023-07-19866
Top 10 Drag-and-drop Email Builders in 2024
In today's fast-paced digital landscape, crafting compelling email campaigns is crucial for business success. However, traditional email design methods can be time-consuming and resource-intensive. Enter the world of email builders - innovative tools that are transforming the way marketers create and deploy email campaigns.
2024-07-07236
Top 10 SaaS Services for Customer Communication in 2024
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
2024-07-07175
Top 5 Virtual Phone Systems with Advanced Analytics for 2024
As we step into 2024, virtual phone systems equipped with sophisticated analytics are emerging as game-changers in the business communication landscape.
2024-07-07199
Unify CRM & Telephony, Spark Productivity with Voximplant Kit & HubSpot
In today's business world, sales, support, and marketing teams often have to use multiple different systems to interact with customers. This can lead to inefficiencies, data loss, and customer dissatisfaction. The new Voximplant Kit integration with HubSpot brings together telephony and CRM into a single system.
2024-01-243185
Salesforce Telephony Integration: Features, Benefits and Implementation with Voximplant Kit
Explore how Salesforce telephony integration elevates customer interactions and agent productivity. Discover how to leverage this powerful tool for personalized and efficient experiences, boosting customer satisfaction and driving business growth.
2024-06-06515
Navigating the Transactional Email Landscape: Top Solutions for 2024
Transactional emails are essential for business-customer communication, conveying important information like welcome emails and order confirmations. Choosing the right email delivery system is crucial. We've analyzed over 100 tools and curated the top 10 solutions for 2024.
2024-07-07240
Maximizing Your Shopify Success: Essential Analytics Tools for 2024
In the ever-evolving world of e-commerce, data is king. For Shopify store owners, leveraging the right analytics tools can mean the difference between stagnation and explosive growth. Let's explore some of the most powerful options available in 2024 that can help you unlock your store's full potential.
2024-07-07188
The Hidden Costs of Online Booking Platforms: A 2024 Analysis
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?
2024-07-07196