Blind transfer support for SIP phones

2016-12-07 14:29:22
102759
0
Blog picture

A lot of traditional telephony services rely on this function. It lets callee transfer a call to another person by pressing special transfer button and entering another person's number (usually extension number). It's called blind transfer because the person who transfers the call won't talk with the person to whom he transfers it.

Blind transfer The following scheme describes the process in Voximplant terms:

Blind transfer scheme

Blind transfer is "old but not obsolete" (c) Terminator

Sign Up for a free Voximplant developer account or talk to our experts

Add your comment

Name*
Email*
Message

Your comment has been added and will be published after moderation.

Recommended posts

4 IVR Strategies for Great Customer Calls – Voximplant

4 IVR Strategies for Great Customer Calls – Voximplant

Interactive Voice Response (IVR) systems are supposed to enhance the customer experience, but often they diminish it. Use Voximplant Kit for flexible IVR tools to bring a smile to customers faces & customize to your needs.

What ISO 27001 Certification Is and Why We Need It

What ISO 27001 Certification Is and Why We Need It

The company was recently audited by the British Standards Institution (BSI) and was certified in relation to the process "Software Development and VoIP Solutions Based on the CPaaS Model" for compliance with the requirements of ISO/IEC 27001: 2013.