Voximplant Kit: omnichannel cloud contact center
Blind transfer support for SIP phones

Blind transfer support for SIP phones

A lot of traditional telephony services rely on this function. It lets callee transfer a call to another person by pressing special transfer button and entering another person's number (usually extension number). It's called blind transfer because the person who transfers the call won't talk with the person to whom he transfers it.

Blind transfer The following scheme describes the process in Voximplant terms:

Blind transfer scheme

Blind transfer is "old but not obsolete" (c) Terminator

B6A24216-9891-45D1-9D1D-E7359CEB8282 Created with sketchtool.
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