VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
2020-12-04
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Adding peer-to-peer communications to an application is relatively straight-forward. Developers can leverage WebRTC APIs or a CPaaS service to quickly add real time voice and video to their web or mobile app. But, what if you want to hold a meeting with more than two people? How can you leverage powerful WebRTC APIs to build a multi party conferencing application?
2020-12-0351988
A REST API is a simple, standardized method of communication between web clients and servers. The main building blocks of the REST API are the request and the response. Learn about the REST API and how to issue requests and receive response data.
2020-11-2752955
Voximplant serverless architecture provides a simpler alternative to deploying traditional VoIP servers in a datacenter. Voximplant APIs offer developers scale and on-demand communications services. Learn how easily you can create VoIP services in the form of Voximplant-based apps.
2020-11-2752822
Each country has established an independent phone number format valid only for local communications. To reach customers worldwide, you should apply the E.164 phone number format.
2020-11-2052162
With webhooks, your app always knows what happens on the server-side in real time. This makes webhooks ideal for integrating communications apps with events and data from other systems.
2020-11-1353906
When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.
2020-11-1157023
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
2020-11-1152001
An effective omnichannel customer experience is all about prioritizing seamless customer engagement no matter where customers connect with your brand
2020-11-1054123
Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.
2020-11-0950624
You will need а microphone and a PC or mobile device for a quick start. This how-to will guide you through a selection of hardware and software as well as making the right recordings.
2020-11-0964541
Analyzing sources of customer requests is a very important business task. When you’re dealing with web traffic, it’s fairly easy to do — businesses can get behavioral customer data with the help of services like Google Analytics. However, when it comes to calls, it might get difficult. Call tracking is a simple solution.
2020-09-1550637
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
2022-04-126444
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
2022-02-225363
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032603
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-202909
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-177314
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-102824
In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
2023-03-093372
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-253009
