The Future of Customer Service: Cloud Based Call Centers
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
2022-01-17
60720News
2022-01-1760720
Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
2021-12-2064069
Competency Matrices - From Episode 14 of the PM Leaders Podcast
Listen to Episode 14 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-12-2013431
Finishing What You Start - From Episode 13 of the PM Leaders Podcast
Listen to Episode 13 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-12-0314870
You Can’t Be All Thing To All People - From Episode 12 of the PM Leaders Podcast
Listen to Episode 12 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-3014785
Improve Customer Experience By Integrating Dialogflow with Voximplant
Voximplant integrates with Google Dialogflow to improve call center operations. Voximplant's voice-powered system enables better customer service with reduced time and costs associated. Learn more!
2021-11-3065355
Product Manager at Heart - From Episode 11 of the PM Leaders Podcast
Listen to Episode 11 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-1916253
Educated Product Decisions - From Episode 10 of the PM Leaders Podcast
Listen to Episode 10 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-11-1116883
Business Acquisition - From Episode 9 of the PM Leaders Podcast
Listen to Episode 9 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-10-2218973
Voximplant is looking out for the security of your data: now we are officially HIPAA compliant
The good news never ends – Voximplant now has HIPAA compliance and can offer BAAs (Business Associate Agreements). We are always working to make things easy and secure for you, constantly demonstrating that Voximplant is a company you can trust.
2021-10-1372398
Product Onboarding - From Episode 8 of the PM Leaders Podcast
Listen to Episode 8 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-10-1219015
North Star Metric - From Episode 7 of the PM Leaders Podcast
Listen to Episode 7 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
2021-09-0123843
Voximplant Kit updates. July 2024
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
2024-08-213973
Voximplant Kit updates. August 2024
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-244061
No-Code App Builders: How To Build Your Own App In 2025
Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!
2024-11-223646
Voximplant Kit updates. January 2025
New Features in Voximplant Kit: Update overview. We are constantly working to improve our product to make it easier to use and more effective for you. In this update, we have added several useful features. Here’s what’s new:
2025-02-14608
Voximplant Kit updates. December 2024
In this digest, we will bring you the latest updates to Voximplant Kit. We have added support for outbound WhatsApp messages, Mobile chats, support for ElevenLabs neural voices, and new automated campaign settings.
2024-12-173339
15 Phrases That Show Empathy in Customer Service
Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.
2024-11-203970
Introducing OpenAI Realtime API Client
OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.
2024-11-2210887
How Personalized Customer Communication Drives Business Growth
How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!
2024-11-223693