News

Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast

Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

2022-03-22

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It's Not About Talking, It’s About Listening - From Episode 1 of The On-Demand Leaders Podcast

2022-03-01

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Introducing Avatar: Out-of-the-Box NLP for Automated Omnichannel Communications

Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.

2022-02-22

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Creating a Сloud PBX on Voximplant Platform

A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.

2022-01-26

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The Future of Customer Service: Cloud Based Call Centers

Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!

2022-01-17

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Enhance Customer Service Results with an IVR System

Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!

2021-12-20

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Competency Matrices - From Episode 14 of the PM Leaders Podcast

Listen to Episode 14 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

2021-12-20

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Finishing What You Start - From Episode 13 of the PM Leaders Podcast

Listen to Episode 13 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

2021-12-03

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You Can’t Be All Thing To All People - From Episode 12 of the PM Leaders Podcast

Listen to Episode 12 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

2021-11-30

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Improve Customer Experience By Integrating Dialogflow with Voximplant

Voximplant integrates with Google Dialogflow to improve call center operations. Voximplant's voice-powered system enables better customer service with reduced time and costs associated. Learn more!

2021-11-30

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Product Manager at Heart - From Episode 11 of the PM Leaders Podcast

Listen to Episode 11 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

2021-11-19

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Educated Product Decisions - From Episode 10 of the PM Leaders Podcast

Listen to Episode 10 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.

2021-11-11

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Introducing Gemini 2.0 Flash Live API Client and ElevenLabs Streaming TTS integration

New integrations for Voice AI have arrived: Google's Gemini 2.0 Flash model, featuring seamless voice-to-voice conversation capabilities and ElevenLabs low-latency streaming speech synthesis are now available for Voximplant developers

2025-03-31

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15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

2024-11-20

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12 In-App Content Tricks to Rule Food Tech in 2024

Boost your food tech app in 2024! Learn 12 in-app content tricks from a study of 5000+ stories. Personalize, gamify, and use cross-channel messaging for user retention.

2024-12-22

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Introducing Voximplant integration with Ultravox.ai

The new integration enables instant connection of any Voximplant call to an Ultravox agent, delivering seamless voice-to-voice conversations.

2025-05-28

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Effective Strategies for Boosting Remote Employee Motivation

Discover proven strategies for enhancing remote employee motivation. Learn how clear goals, effective communication, properly selected tech tools, and work-life balance support create a motivated, productive remote team.

2024-11-19

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Introducing integration with ElevenLabs Conversational AI

Connect any Voximplant call to ElevenLabs Conversational AI agents

2025-06-09

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No-Code App Builders: How To Build Your Own App In 2025

Discover how to create a game-changing app in 2025 with no-code tools. From planning and building to launching, learn actionable steps for success without coding barriers. Track KPIs, gather feedback, and refine for growth. Dive into this practical guide to get started!

2024-11-22

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Voximplant Kit updates. April 2025

Check out the latest useful Voximplant Kit updates — we developed chat analytics, improved call history, added new tools for supervisors, expanded scenario capabilities, and updated the softphone. Below is a brief overview of the essential enhancements.

2025-05-15

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