There are a lot of scenarios when you need to transfer a call to some other user or join it with another call by sending some command from a client built using Web SDK. New transferCall function enabled this functionality. It's rather simple function - just provide two call instances as its parameters and VoxImplant will try to join call1 with call2. If you want to know the result of the transfer you can add the following event listeners to call1 - VoxImplant.CallEvents.TransferComplete and VoxImplant.CallEvents.TransferFailed. If call was transferred successfully both call1 and call2 will be disconnected from Web SDK. In the world of telephony people usually call this function "Attended transfer".

Guide to Enhancing Remote Team Training: From Onboarding to Advanced Learning With an LMS in Cloud Contact Centres
Discover effective strategies to enhance remote training for cloud contact centres using an LMS. From seamless onboarding to advanced learning modules, see how well-structured training can boost team productivity, engagement, and skill development across all levels.