Audio and Video record`s URL length can be more than 255 characters.
To make our platform better we are now removing the limit, so URL length can be longer than 255 characters.
To make our platform better we are now removing the limit, so URL length can be longer than 255 characters.
Voximplant now can save audio without compression.
We are happy to announce that video calls that use H.264 video codec can now be recorded. Recorded video calls that use H.264 will be stored as mp4 files (calls with video in VP8 format are stored as webm files).
We chose 48 KHz as the base sample rate for HD audio recorder, since WebRTC/Opus can offer this quality, audio from endpoints with lower sample rate will be re-sampled.
If a call is made in non-P2P mode then its media stream goes via our media servers and we can record it if required.
We are excited to announce the new integration of Zendesk with Voximplant Kit.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant shares tips for improving your customer communications with omnichannel technology