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Tag: opus

HD Audio Playback / Streaming

HD Audio Playback / Streaming

Your mp3 or ogg files played on VoxEngine scenario level with call.startPlayback or using Player will be played on the Web or Mobile SDK side in HD quality (48KHz), or on SIP side if it does support wideband audio codecs (Speex or Opus).

HD Audio Recording

HD Audio Recording

We chose 48 KHz as the base sample rate for HD audio recorder, since WebRTC/Opus can offer this quality, audio from endpoints with lower sample rate will be re-sampled.

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Speech Technologies For Your Business – The Future of CX

Speech Technologies For Your Business – The Future of CX

Striving to offer the best service possible, contact centers are usually very quick to adopt new technologies and try out innovative solutions. Successful implementation of speech technologies can create a great competitive advantage for a company.

4 IVR Strategies for Great Customer Calls – Voximplant

4 IVR Strategies for Great Customer Calls – Voximplant

Interactive Voice Response (IVR) systems are supposed to enhance the customer experience, but often they diminish it. Use Voximplant Kit for flexible IVR tools to bring a smile to customers faces & customize to your needs.

What Are Voice Bots And How They Can Help You

What Are Voice Bots And How They Can Help You

Voice bots are AI-powered software that can understand natural language (NLU) and synthesize speech in order to converse with people. Voice bots can run automated call campaigns for various purposes, put data into your CRM and route calls to the appropriate agents.

An Introduction to Selective Forwarding Units

An Introduction to Selective Forwarding Units

Adding peer-to-peer communications to an application is relatively straight-forward. Developers can leverage WebRTC APIs or a CPaaS service to quickly add real time voice and video to their web or mobile app. But, what if you want to hold a meeting with more than two people? How can you leverage powerful WebRTC APIs to build a multi party conferencing application?

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