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HD Audio Playback / Streaming

HD Audio Playback / Streaming

Your mp3 or ogg files played on VoxEngine scenario level with call.startPlayback or using Player will be played on the Web or Mobile SDK side in HD quality (48KHz), or on SIP side if it does support wideband audio codecs (Speex or Opus).

HD Audio Recording

HD Audio Recording

We chose 48 KHz as the base sample rate for HD audio recorder, since WebRTC/Opus can offer this quality, audio from endpoints with lower sample rate will be re-sampled.

15 Phrases That Show Empathy in Customer Service

15 Phrases That Show Empathy in Customer Service

Empathy is key to exceptional customer service. Learn how to cultivate empathy within your team, boost customer satisfaction, and create a positive brand image. Discover practical tips and 15 powerful phrases to express empathy effectively and transform your customer interactions.

Introducing OpenAI Realtime API Client

Introducing OpenAI Realtime API Client

OpenAI has launched its beta Realtime API, revolutionizing voice assistants with speech-to-speech interactions, ultra-low latency, and realistic voices. Voximplant’s integration makes it easy to connect calls to OpenAI's models, enabling seamless, human-like conversations with minimal setup.

How Personalized Customer Communication Drives Business Growth

How Personalized Customer Communication Drives Business Growth

How does personalized customer communication drive business growth? Discover key strategies like data collection, segmentation, tailored messaging, technology, and customer-centric culture. Learn how to boost loyalty, retention, and sales with effective personalization!

Comparing Chili Piper and 6 Competitors: A Detailed Review

Comparing Chili Piper and 6 Competitors: A Detailed Review

Chili Piper is popular, but is it the best for you? This article compares it to competitors like Dashly, Calendly, and others, examining features, pricing, and ideal use cases. Discover the right scheduling tool for your team's needs.