Choose Between Inbound and Outbound Call Center
This article aims to outline the differences between inbound and outbound call centers. Read on if you are trying to decide which type of call center is best for your business.
2020-07-28
59275Tag: call center
2020-07-2859275
Call Center Automation
Call center automation utilizes your resources more efficiently while also providing better customer service
2020-01-0683299
Integration announcement: Voximplant Kit & Zendesk
We are excited to announce the new integration of Zendesk with Voximplant Kit.
2022-08-032257
Be a Product Manager of Your Own Career - From Episode 15 of the PM Leaders Podcast
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-222985
Two-factor authentication & Custom agent statuses in Voximplant Kit
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.
2022-07-123533
Introducing Easy to Customize Video Conferencing
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
2022-04-223680
10 tips for choosing your CPaaS
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
2022-08-102477
Moving Fast With Confidence - From Episode 17 of the PM Leaders Podcast
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-202571
Product Manifesto - From Episode 18 of the PM Leaders Podcast
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-04-252677
Effective Collaboration - From Episode 16 of the PM Leaders Podcast
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
2022-03-252917