Tag: cases

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Tag: cases

The KFC Case Study: COVID-19 Hotline for Employees

KFC has launched a hotline where staff can ask questions about the coronavirus to reduce their anxiety and warn them of any precautions.

podcast product management

Product Manifesto - From Episode 18 of the PM Leaders Podcast

Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!

Introducing Avatar: Out-of-the-Box NLP for Automated Omnichannel Communications

Voximplant Platform rolls out a beta version of Avatar, an out-of-the-box NLP for automated omnichannel communications that actually works.

voximplant kit

Two-factor authentication & Custom agent statuses in Voximplant Kit

The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.

pbx

Creating a Сloud PBX on Voximplant Platform

A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.

dialogflow call center software

Improve Customer Experience By Integrating Dialogflow with Voximplant

Voximplant integrates with Google Dialogflow to improve call center operations. Voximplant's voice-powered system enables better customer service with reduced time and costs associated. Learn more!