How many times a day do you talk to a computer? We’re not referring to the exasperated exclamation you direct at your laptop when it overheats and crashes. We want you to think about the moments you speak to a device and it actually listens.
Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.
62% Word Error Rate (WER) improvement for US English
Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription.
We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.
Introducing the Text-to-Speech functionality integrated into VoxEngine.
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
In today's fast-paced digital world, communication is more important than ever. With the rise of multi-channel communication, businesses need a reliable platform that can handle a variety of communication channels. That's where Voximplant comes in. Voximplant is a cloud communication platform that offers a wide range of features and capabilities for multi-channel communication. Now, we'll explore reasons why Voximplant is the best choice for multi-channel communication.
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
The good news doesn’t end and neither do Voximplant Kit updates. We've recently added several new features that you'll want to check out: two-factor authentication and custom agent statuses. Let's analyze each of them in order.