Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-20
26983
Analyzing sources of customer requests is a very important business task. When you’re dealing with web traffic, it’s fairly easy to do — businesses can get behavioral customer data with the help of services like Google Analytics. However, when it comes to calls, it might get difficult. Call tracking is a simple solution.
2020-09-15154163
Today Ultravox announced they are directly integrating Voximplant into their platform to provide SIP capabilities. The integration builds on Voximplant’s deep telephony and Voice AI tooling
2025-10-297501
OpenAI has recently announced GA version of their Realtime API that Voximplant now fully supports
2025-10-1028469
Voximplant now lets developers build full-cascade voice AI pipelines in VoxEngine without sacrificing turn-taking quality.
2026-03-263875
Voximplant has added a WebSocket privacy option that redacts message payloads from logs across all WebSocket-based services – Voice AI connectors and external speech system – and speech control modules
2026-04-231533
Voximplant now supports Inworld's Realtime API, so you can bring Inworld's expressive, conversation-aware agents into real phone calls, SIP, and WhatsApp without custom media infrastructure
2026-06-17763
Connect any OpenAI-compatible text LLM to your voice AI pipeline in VoxEngine via Chat Completions or Responses API. Set baseUrl to any provider or your own deployment, including EU endpoints for data residency
2026-07-22830
Voximplant now includes a native MCP Client for VoxEngine, giving developers direct connectivity to any MCP server and full control over every tool call
2026-06-031166
Voximplant now includes a native Cartesia Line / Agents connector that connects any Voximplant call to a Cartesia Line voice agent for real-time, speech-to-speech conversations—over PSTN, SIP, WebRTC, or WhatsApp Business Calling—without building custom media gateways or WebSocket streaming infrastructure.
2026-02-117598
