How many times a day do you talk to a computer? We’re not referring to the exasperated exclamation you direct at your laptop when it overheats and crashes. We want you to think about the moments you speak to a device and it actually listens.
Voximplant Kit will soon have a new and improved IVR block with faster and more accurate speech synthesis and recognition. Learn more about the improvements.
Online booking platforms have become vital for businesses, but a troubling trend is emerging in 2024. Many platforms are redirecting customer loyalty to their own ecosystems. This raises a critical question: Are you building your own customer base, or contributing to a larger marketplace?
Explore how Salesforce telephony integration elevates customer interactions and agent productivity. Discover how to leverage this powerful tool for personalized and efficient experiences, boosting customer satisfaction and driving business growth.
In the ever-evolving digital landscape, Search Engine Optimization (SEO) remains a critical component of online success. As we navigate through 2024, businesses and marketers must adapt to new trends and refine their approaches to stay competitive. This guide explores nine key SEO strategies that are shaping the industry this year.
In this article, we'll explore the key features that distinguish various CCaaS (Contact Center as a Service) solutions and highlight what businesses need to focus on to stay efficient in 2024 and beyond.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
In today's fast-paced digital landscape, crafting compelling email campaigns is crucial for business success. However, traditional email design methods can be time-consuming and resource-intensive. Enter the world of email builders - innovative tools that are transforming the way marketers create and deploy email campaigns.
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.