
Enhance Customer Service Results with an IVR System
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
Voximplant’s tools enable businesses to improve their customer service results through interactive voice response systems (IVR). Read more!
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
Our experts have identified 9 important customer service trends that you should know about if you want to keep up with competitors and improve the overall customer experience. Let's take a look at how customer service is changing along with technology in 2020.
We are happy to announce the high quality speech recognition for both audio call records transcription and real-time recognition scenarios.
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
Listen to Episode 15 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
The good news never ends – Voximplant now has HIPAA compliance and can offer BAAs (Business Associate Agreements). We are always working to make things easy and secure for you, constantly demonstrating that Voximplant is a company you can trust.
Listen to Episode 16 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Listen to Episode 13 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products.
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!