Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
2023-03-20
8105
Analyzing sources of customer requests is a very important business task. When you’re dealing with web traffic, it’s fairly easy to do — businesses can get behavioral customer data with the help of services like Google Analytics. However, when it comes to calls, it might get difficult. Call tracking is a simple solution.
2020-09-1583276
In this article, we'll explore the key features that distinguish various CCaaS (Contact Center as a Service) solutions and highlight what businesses need to focus on to stay efficient in 2024 and beyond.
2024-06-243427
We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
2024-07-041839
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
2024-07-071721
Meet the latest Voximplant Kit updates that will make your work more efficient and comfortable. New CURRENT_DATE and SUBSTRING helpers in the scenario editor, DTMF for inbound calls and much more.
2024-09-24141
Discover top no-code website builders. Create your business site easily—no coding skills required. Start building your online presence today.
2024-07-071948
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.
2024-07-071847
Transactional emails are essential for business-customer communication, conveying important information like welcome emails and order confirmations. Choosing the right email delivery system is crucial. We've analyzed over 100 tools and curated the top 10 solutions for 2024.
2024-07-071850
As we step into 2024, virtual phone systems equipped with sophisticated analytics are emerging as game-changers in the business communication landscape.
2024-07-071915
