A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
When a user connected to an enterprise PBX makes a VoIP phone call to a customer’s landline or mobile phone, the communications protocol has to be converted. In this article, we explain how gateways and SIP trunks enable interoperability between a PBX and the PSTN.
A PBX (Private Branch Exchange) allows companies to manage incoming and outgoing phone calls. How does it work? Learn the basics of PBX and how to choose the right type for your business.
Voximplant shares tips for improving your customer communications with omnichannel technology
Call tracking is a powerful tool to analyze and optimize phone interactions with customers. Let's explore the many benefits of call tracking and how it can help businesses of all sizes.
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
Listen to Episode 17 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
We are excited to announce the new integration of Zendesk with Voximplant Kit.
Voximplant shares 10 tips for how to choose your CPaaS to embed video, voice, messaging into websites and apps.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.