
Choosing Ecommerce Contact Center Technology: Challenges and Features to Consider
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
Discover which contact center technology features help you tackle the challenges of ecommerce customer experience with ease.
With speech synthesis support for Microsoft Azure Text-to-Speech, you can choose from more than 425 voice options covering 40 languages and 60 dialects from 6 distinct speech synthesis engine providers.
We recently added IBM Watson™ Text-to-Speech to our list of speech synthesis engine options, expanding the number of voices you dynamically synthesize as part of phone and web calls.
HD Text-to-Speech from Google powered by WaveNet is now available to all our developers.
Introducing the Text-to-Speech functionality integrated into VoxEngine.
It's more important than ever for businesses to deliver exceptional customer support to remain relevant in a rapidly growing digital landscape. Let's walk you through how to set up a customer support center with Voximplant Kit.
The Zoho CRM ecosystem on the marketplace hosts a Voximplant SIP webphone for convenient customer service and CRM in one window.
A cloud-based PBX will provide you with flexibility, ease of scaling and economic benefits.
Cloud based call centers are giving companies the option to service customers through omnichannel communication. The cloud is the future for call centers. Learn more!
Voximplant Platform rolls out UI Kit, a new functionality that makes it easier than ever to embed customized video experiences into apps and services.
Listen to Episode 18 of the Product Management Leaders Podcast to uncover strategies and tactics for building world-class products. Listen Now!
Voximplant Kit now has a new settings section called Extensions. Now it is much easier to transfer internal calls within your organization. It simplifies the handling of incoming customer calls with call forwarding capabilities. Now you can transfer calls much easier between operators and to the department your customers need.
We are excited to announce the new integration of Zendesk with Voximplant Kit.