
4 IVR Strategies That Take Your Customer Calls from Good to Great
Interactive voice response (IVR) systems are meant to make customer calls more efficient—but sometimes they get in the way.
It's been a while since we released the iOS SDK and now it's time to announce that we have finished the first version of the Android SDK. VoxImplant developers can easily embed all functionality VoxImplant offers into their native Android applications. We are still working on video calls support, it will appear in the next release of the SDK. We promise to publish the tutorial next week and publish the link here. Meanwhile, you can download the SDK and example application using the following link Download the Android SDK.
Interactive voice response (IVR) systems are meant to make customer calls more efficient—but sometimes they get in the way.
Adding peer-to-peer communications to an application is relatively straight-forward. Developers can leverage WebRTC APIs or a CPaaS service to quickly add real time voice and video to their web or mobile app. But, what if you want to hold a meeting with more than two people? How can you leverage powerful WebRTC APIs to build a multi party conferencing application?
VoIP providers minimize latency by supporting point-to-point SIP calls, operating a global POP network and maintaining modern codecs. Dip into our guide and choose your VoIP provider wisely.
We’re thrilled to have you aboard.