Voicebots

Automate the processing of routine tasks with voicebots. Build inbound and outbound experiences with no code. Start today in minutes.

Increase Business Process Agility with AI Automation

AI-based voicebots operate 24/7

Customers can be active during hours you’re not working. Voicebots ensure you don't miss inbound calls even when agents aren’t available.

Сustomers are more likely to provide truthful feedback to voicebots

Some customers can be embarrassed to speak honestly about their negative experience in-person. When they talk to a voicebot, it's easier for them to give an honest review of your service.

Voicebots don’t make mistakes

People always make mistakes, and that's normal. Live agents can mix up delivery dates and addresses. Voicebots use speech recognition to capture specific keywords and eliminate human errors.

AI automation reduces your expenses

The number one cost driver in any call center is labor expenses. If you delegate routine tasks to voicebots, you reduce the number of agents involved in conversations and payroll. Calculate the financial impact of integrating voicebots.

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Build Voicebot Scenarios in Minutes

Voximplant Kit allows non-technical people to create voicebots that use if-else logic on our drag and drop CX Canvas. It’s as easy as using Lego blocks. Controls include features such as call recording, speech synthesis and speech recognition. You only need to drag and drop the required features in the desired order.

If you want to go beyond if-else logic and create more complex call experiences, you can do that as well. We’ll provide you with all the tools you need to connect voicebots with your customers.

Create Lifelike Call Experiences

Rather than a traditional IVR, voicebots don’t lock customers into the phone tree. Voicebots were designed to maintain open dialogues, ask questions, and analyze complex information such as addresses, dates, and names.

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