Voicebots

Automate the processing of routine tasks with voicebots. Build inbound and outbound experiences with no code. Start today in minutes.
Voicebots

Increase Business Process Agility with AI Automation

AI-based voicebots operate 24/7

AI-based voicebots operate 24/7

Customers can be active during hours you’re not working. Voicebots ensure you don't miss inbound calls even when agents aren’t available.

Сustomers are more likely to provide truthful feedback to voicebots

Сustomers are more likely to provide truthful feedback to voicebots

Some customers can be embarrassed to speak honestly about their negative experience in-person. When they talk to a voicebot, it's easier for them to give an honest review of your service.

Voicebots don’t make mistakes

Voicebots don’t make mistakes

People always make mistakes, and that's normal. Live agents can mix up delivery dates and addresses. Voicebots use speech recognition to capture specific keywords and eliminate human errors.

AI automation reduces your expenses

AI automation reduces your expenses

The number one cost driver in any call center is labor expenses. If you delegate routine tasks to voicebots, you reduce the number of agents involved in conversations and payroll. Calculate the financial impact of integrating voicebots.

Build Voicebot Scenarios in Minutes

Voximplant Kit allows non-technical people to create voicebots that use if-else logic on our drag and drop CX Canvas. It’s as easy as using Lego blocks. Controls include features such as call recording, speech synthesis and speech recognition. You only need to drag and drop the required features in the desired order.

If you want to go beyond if-else logic and create more complex call experiences, you can do that as well. We’ll provide you with all the tools you need to connect voicebots with your customers.

Create Lifelike Call Experiences

Rather than a traditional IVR, voicebots don’t lock customers into the phone tree. Voicebots were designed to maintain open dialogues, ask questions, and analyze complex information such as addresses, dates, and names.

Create Lifelike Call Experiences

What Our Customers Build

Our Prices

Speech recognition

per 15 seconds

Speech synthesis

per 10 characters

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    Default

    -

    Enhanced

    -

    Default

    -

    WaveNet

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    Default

    -

    -

    Default

    -

    Neural

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    Default

    -

    -

    Default

    -

    Neural

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    -

    -

    Default

    -

    Neural

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    Default

    -

    -

    Default

    -

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    Default

    -

    -

    Default

    -

    Neural

  • Speech recognition

    per 15 seconds

    Speech synthesis

    per 10 characters

    -

    -

    -

    Up to 1M characters

    -

    Over 1M characters

Audio input/output

  • Audio input/output

    -

    per 15 sec

    -

    -

    -

  • Audio input/output

    -

    per 1 min

    -

    -

    -

This table shows approximate prices. Contact our expert to get the final price.

Key Features

Phone numbers

We allow you to buy mobile, landline, virtual and toll-free phone numbers from 60 countries for global coverage.

Call recordings

Recorded media files are stored in the Voximplant cloud for three months by default.

Speech synthesis

Converts text into a voice in real time. Voximplant Kit has 150 voice options provided by Google Speech Cloud, Amazon Polly, Yandex Speech Cloud, Microsoft Azure TTS, and Tinkoff VoiceKit.

Call list

Makes it possible to upload a CSV file with a list of customer phone numbers for an automated calling campaign.

Speech recognition

Converts speech to text during a call or afterwards for further analysis. Voximplant Kit supports 118 languages and dialects provided by Google Speech Cloud, Microsoft Azure STT, Amazon Transcribe, and Yandex Speech Cloud.

Visual editor

A no-code “drag and drop” visual editor to create scenarios of automated call campaigns.

Voicemail detection

Recognizes a voicemail when you call your customers. If your call was picked up by a voicemail, the voicebot leaves a pre-recorded message in the inbox.

Call transcriptions

Transcriptions are automatically saved to a text file when the call ends.

Dialogflow connector

Allows you to connect your NLP voicebot in a couple of clicks.

Templates for common scenarios

Voximplant Kit offers ready-to-go scenario templates to conduct automated customer surveys such as NPS, CSAT, and CES.