Enhanced speech recognition model is now available
62% Word Error Rate (WER) improvement for US English
62% Word Error Rate (WER) improvement for US English
Following Google’s release of new Speech API, we are happy to announce improved quality of call records transcription.
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We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
We are excited to bring you the latest updates to Voximplant Kit! We have prepared numerous improvements that will help you elevate your customer service quality to a new level.
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