Voximplant for FinTech
Build credibility and long-term relationships with customers.
Go omnichannel and drive loyalty
Customers expect financial services to be available across all communication channels. Integrate and unify voice calls, SMS, WhatsApp, Telegram, and Facebook Messenger. Personalize conversations and offers based on previous interactions
Secure account access using 2FA for voice, SMS, and push notifications
Customer passwords can be weak and insecure. Add an extra layer of security for your business system and customer accounts. Implement 2FA and send one-time verification codes via voice, SMS or push notifications
Adopt AI for task automation and behavior analysis
Manage conversational bots to handle customer requests such as the location of the nearest ATM address. Conduct AI-powered phone surveys and gather customer feedback. Convert arbitrary speech to text and gain customer insights
Add real-time voice and video
Maintain deeper relationships with customers. Embed voice calling so that customers can reach account managers, advisors, and agents by phone. Implement video conferences for team and customer meetings such as loan interviews
Solutions for FinTech
Programmable messaging
Keep customers informed about account activities via SMS, social chat apps, voice or push notifications. Automatically send verification codes, notify about loan payments and enable easier account top-ups
Smart IVR
The IVR system uses speech recognition and synthesis to handle basic customer requests. Build an intelligent IVR and serve customers efficiently
Automated phone surveys
Build surveys scenarios and conduct mass outbound campaigns. Measure NPS, CSAT and CES. Collect and analyze customer feedback to grow your business
Video conferencing
Build video conferences with up to 50 participants. Voximplant maintains media servers distributed worldwide to ensure low latency and high quality of conferences wherever the customer is located
Why Choose Voximplant
From no-code to full code
For non-technical people, use our out-of-the box solutions, templates, or our drag-and-drop visual builder to enhance your customer experience. For those that want to build custom code solutions, use the Voximplant Platform to have full control.
Pay-as-you-go
Our customers are not locked into any contract or commitment through a pay-as-you-go pricing model. Alternatively, we offer volume discounts and committed use pricing to those that expect high volumes and contact us.
True serverless
Don’t worry about maintaining operating systems, provisioning servers and storage capacity. We provide the infrastructure to host your app.