Automated Notifications for Students and Teachers
2020 was a time of robust growth for many online services, including Skyeng online school. The number of students and teachers has grown significantly, and, as a result, the volume communication has doubled. Thanks to the HTTP-integration of the Skyeng CRM system with Voximplant Kit, it was possible to maintain communication without incurring major call center costs at increased loads. All numbers in the case study are relevant for October 2020.