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Preverisk integrates consulting, auditing, and training services for the tourism and hospitality sector. These types of services include HotelClaim, to help hotels control claim investigations, Preverisk Health & Safety Physical and SelfAssessment Audits for both hotel and travel companies, and other products like eQutel, for evaluating quality satisfaction.

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This case is from the Contact Centers industry.
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If two emails remain unanswered, Preverisk runs a Smartcalls automated call script. A robot asks for a valid email address and records the answer. Then, an operator listens to the recording and adds the email address to the database and resends the questionnaire.

  • voicemail-detection
  • voice-recording
  • http-api
  • phone-numbers
AI-powered outbound calls

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