Timur Valishev

CEO, JivoChat

We chose Voximplant because it made development easy, and because the technology has the key capabilities that we need to expand our service. Installation has been quick and simple, because Voximplant has done most of the work for us. We’ve had no problems with Voximplant at all and we're excited to add this functionality to JivoSite and have it provide our customers with the advantages they’re looking for.

Callback and Online Call

In order to start a cloud scenario, JivoChat sends a request to the Voximplant HTTP API. That scenario first establishes a phone connection to the operator, then to the consumer, and then connects them. All operator-initiated calls can be recorded on request.

Results

Convenience
Customers can install JivoChat’s widget in just minutes
Speed
Calls connect to an operator within a few seconds
Reach
JivoChat’s web-based call capabilities serve more than 140,000 connected websites

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With Voximplant’s integration into JivoChat, JivoChat customers can enable their consumers to call the sales representatives they are chatting with right through the JivoSite chat window with just the click of a button – there is nothing to download.

Callback and Online Call

How it works

Results

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HowTo’s

Platform documentation