Technology

What we liked about Voximplant is that it is extremely easy to integrate with other communication channels, especially since it stays on top of the newest technologies, like WebRTC.

We chose Voximplant because it made development easy, and because the technology has the key capabilities that we need to expand our service.

The click-to-call feature is convenient for users and, at the same time, has a very straightforward API for developers.

We contacted Voximplant and, within a month, we had a separate contact center for the executives. We managed to engage executives in customer care, which allowed them to hear the voices of our customers and understand their experiences.

Prior to Voximplant, we tried a number of other solutions, but only Voximplant’s platform has met our requirements for functionality, stability, and price.