Notifications and Alerts
Deliver timely information to your customers via SMS or voice channels.
Increase Customer Engagement
Voice and SMS are ideal channels for communicating important information that your customers want to receive in a timely manner.
3.8 billion people
(nearly half the world population) own a smartphone. Bank Mycell
90% of SMS recipients
open their message within the first three seconds of receipt. Entrepreneur
75% of customers
would like special offers sent to them through text messages. SMS Comparison
Reduce No-Show Rates
You can improve efficiency in any services-based business by confirming customer appointments and sending reminder messages. For example, healthcare appointment attendance increased by 13% when voice or SMS reminders are sent to patients, according to a study by the U.S. National Institute of Health.
Boosted Confirmation Rate
«Delivery reminders used to amount to 40% of all operator calls. With automated calls, Hoff managed to free up the operators’ time for other tasks. The more customers that are contacted via phone, the more deliveries will be accepted, which lowers the risk of disruption.»
Marina Balysheva
Сall center manager, Hoff
Key Features
The Voximplant solution is easy to implement and supports SMS and voice telephony channels for flexibility that enables you to reach users on mobile and landline phones almost anywhere.
SMS
- Reach users in up to 78 countries
- Short and long codes available to support any type of user engagement
- Communicate in almost any language with support for Unicode, Arabic, and Chinese character sets
- High delivery rates to rapidly reach large audiences
Voice
- Reach users in practically any country
- Text to speech communications in up to 40 languages and recorded audio enables communication in any language
- Over 250 speech synthesis voice types to differentiate your brand
- Voicebot powered by the top 6 AI engines in the world, enables 2-way communication
- No-code CX Canvas enables non-technical people to create notifications
Ready for Global Applications
Quickly develop applications
Using our no-code CX Canvas, or with fully custom code using Web, iOS and Android SDKs for React Native, Flutter, and Unity; API clients for Node.js, Python, PHP, Go, .NET, and Java.
Best of breed AI integrations
With Google, Amazon, Microsoft, IBM, Yandex, and Tinkoff provide multilingual support.
Highly reliable global infrastructure
With 14 diverse PoPs on five continents that provide low latency communications to 190 countries.
GDPR and ISO 27001 compliant
Build your app with enterprise-grade security that meets global compliance, including GDPR and ISO 27001.
Rapid deployment
Using our completely self-service administrator portal.
Discover our solutions
We will be happy to provide you with solutions that fit your requirements and needs.
Explore our API Platform
Would you like to create a completely custom application? Learn more about how to do so with Voximplant Platform. Our Technical Buyers Guide provides a comprehensive look at the Voximplant architecture, features and developer tools.
Learn About our No-Code User Interface
Would you like to send notifications and alerts without writing a line of code? Check out Voximplant Kit, our drag and drop visual builder. The Kit Solution Overview describes its complete contact center capabilities, including automatic notifications.