Voice and SMS are ideal channels for communicating important information that your customers want to receive in a timely manner.
You can improve efficiency in any services-based business by confirming customer appointments and sending reminder messages. For example, healthcare appointment attendance increased by 13% when voice or SMS reminders are sent to patients, according to a study by the U.S. National Institute of Health.
In a Voximplant case study, furniture retailer Hoff improved the rate of successful customer deliveries and streamlined operations by sending voice appointment reminders. Its appointment confirmation rate rose from 60% to 80% by using a voicebot instead of human operators.
The Voximplant solution is easy to implement and supports SMS and voice telephony channels for flexibility that enables you to reach users on mobile and landline phones almost anywhere.
Using our no-code CX Canvas, or with fully custom code using Web, iOS and Android SDKs for React Native, Flutter, and Unity; API clients for Node.js, Python, PHP, Go, .NET, and Java.
With Google, Amazon, Microsoft, IBM, Yandex, and Tinkoff provide multilingual support.
With 14 diverse PoPs on five continents that provide low latency communications to 190 countries.
Build your app with enterprise-grade security that meets global compliance, including GDPR and ISO 27001.
Using our completely self-service administrator portal.
We will be happy to provide you with solutions that fit your requirements and needs.