Automated Order Confirmation for Delivery of Goods
igooods was operating at the limit of its capabilities as the company experienced exponential growth in demand for its delivery service during the pandemic. Thanks to the Voximplant Kit solution, igooods was able to automate the process of order confirmation and delivery. Once an order is placed, bot calls up the customer and receives confirmation. If the customer wants to change the order or ask a question, he/she is put through to the operator.