For all mass recruiting positions, calls are the most effective tool. It generates 50% of all applications. The tobot recruiter processes all available databases of resumes and calls candidates 10 times more quickly than a human operator. Taking into account that the robot can also send letters, conduct video interviews, and analyze the results, the efficiency of the robot is a few dozen times higher than that of a human.
Our robot not only makes outgoing calls but also receives incoming calls. In order to understand which vacancy the candidate is interested in, we assign a phone number to each vacancy. We upload some scripts to Voximplant to play one of them depending on the job that the candidate is interested in. We really like the flexibility that Voximplant offers.
Vera sends a list of phone numbers and vacancy descriptions to the platform. Voximplant makes several attempts to dial. Then, Vera asks if a candidate is interested in information about the vacancy (text-to-speech). If the answer is positive (speech recognition), Vera tells the candidate about the job. The company uses machine learning so that the robot can conduct a natural dialogue. Voximplant records the call.