Cloud Contact Center That Meet Evolving Business Needs

Scalable call center with browser client powered by WebRTC

Cloud Contact Center

Сloud-Based contact center platform for developing real-time communication apps with full control over voice and video. Our cloud application engine provides developers with a way to control every call leg using JavaScript logic.

25%

cost reduction

In comparison with traditional contact centers

75%

increase in operators'

Efficiency with Predictive Dialing System and Answering Machine Detection

new «seats»

For your contact center in one day

High performance cloud contact centers

WITHOUT CLOUD CONTACT CENTER

Low performance
High deployment, integration, and maintenance costs
Long launch cycle

WITH CLOUD CONTACT CENTER

ML-powered technologies for maximum efficiency
Minimal investment
Fast time-to-market: within a month

Elena Efremova

Head of Customer Care Division, Home Credit Bank

We contacted Voximplant and, within a month, we had a separate contact center for the executives. We’ve implemented this service for around six months now, and we’re encouraged by its positive results.

Cloud Contact Center That Meet Evolving Business Needs