Design and implement a virtual, omnichannel contact center in 30 minutes. Conversational IVR and voice bot technology along with our drag and drop editor make improving your customer experience easy.
The easiest & most intelligent omnichannel contact center.
No need for complex code or dedicated developers. Kit offers an easy to use drag-and-drop interface with live previews so that anyone can create an omnichannel contact center with AI.
Optimize agent time and reach and help your customers faster. Deliver accurate, high quality automated services in 118 dialects & languages using Voximplant’s industry leading AI integrations.
Voximplant Kit is not only priced lower than competitors, it also drives agent time efficiencies which means you can reduce the costs of CX requests whilst generating greater revenues.
Get your contact center up and running in minutes not months. Kit enables you to deploy quickly. Avoid lengthy delays and high development costs.
Offer exceptional support to customers across all channels with out-of-the-box support for voice, SMS, Whatsapp, web chat and more.
Kit is built on Voximplant’s robust global infrastructure and is cloud-agnostic. You can rely on us as you scale your business.
Voximplant provides a robust set of security technologies, privacy controls, and compliance options that protect your applications and users.
To enable you to create the best possible experience, Voximplant Kit offers out of the box integration with leading customer service and CRM tools including Zendesk and more.
By connecting Dialogflow or Avatar, Voximplant’s NLP functionality, you can quickly and easily add bots to voice and chat channels enabling you to increase your reach and drive cost efficiencies.
Voximplant Kit offers features that are flexible, scalable and give you intelligent automation options to help you exceed customer expectations.
Receive and place calls directly from the browser to improve agent performance and customer support. High-quality recordings for all calls.
Get to market faster with ready-to-go templates and a campaign configurator for easy outbound calls, smart queues, and more.
Manage calls and messages from all channels in one unified interface.
Manage the cost of your call campaigns. Our powerful answering machine detector knows when you reach a voicemail so you can choose to continue or abort your call.
Integrate with CRM and other web services for easy access to customer data to enable more informed conversations.
Access call logs, including insight into how users interact with prompts and any blockers.
Integrate your omnichannel contact centre with help of ready-to-use connectors to leading CRM and QM vendors to increase efficiency of your comuunications and customer satisfaction. Native connectors allow to pass all information and context of communication to CRM to decrease handle time and boost the personalisation.
Get in touch for a bespoke package & special offer.
Transparent & flexible pricing pay as you go platform usage and seat based subscriptions.
Save money on headcount using state-of-the-art AI voice and chatbots to automate 80% of routine tasks.
Drive greater revenues by improving customer experience, leveraging.
Extra SLA subscription for enhanced support.