Founded in 1997, Home Credit Group is an international consumer finance provider with operations in 10 countries. It focuses on responsible lending primarily to people with little or no credit history.
The Voximplant cloud is integrated with the Service Volunteers system. When the available-to-call command is used, the Voximplant cloud calls the available customer directly from the browser of the bank top manager. After the connection is established, the Voximplant cloud issues a command to the contact center to show the customer file. Calls are recorded if necessary.