Unify all your text, voice and messaging channels. Allow agents to see purchase history and requests before they connect to a customer. Personalize conversations and don’t allow customers to repeat their queries
Allow your couriers and customers to call and text while masking their phone numbers. Maintain your customers’ privacy and track conversation data with phone number masking
Enable timely push notifications and SMS to keep customers informed about delivery status, menu changes and special meal offers. Enhance real-time shipment visibility and track the delivery status of messages
Manage time-sensitive automated phone calls that customers care about. Keep customers informed about the delivery status with voice messaging
Manage the IVR system to automatically respond to customers with DTMF, voice inputs, or build a conversational IVR
Replace real phone numbers with proxy ones. Use proxy numbers to protect customer identities and track communications with couriers
Prior to Voximplant, we tried a number of other solutions, but only Voximplant’s platform met our requirements for functionality, stability, and price. In only a few weeks working with Voximplant, our development team was able to implement all needed services and set everything into production. The platform makes us confident that we can scale our service in existing and new markets. Voximplant takes care of all of the telephony and scalability complexities involved on our behalf.
For non-technical people, use our out-of-the box solutions, templates, or our drag-and-drop visual builder to enhance your customer experience. For those that want to build custom code solutions, use the Voximplant Platform to have full control.
Our customers are not locked into any contract or commitment through a pay-as-you-go pricing model. Alternatively, we offer volume discounts and committed use pricing to those that expect high volumes and contact us.
Don’t worry about maintaining operating systems, provisioning servers and storage capacity. We provide the infrastructure to host your app.