Voximplant for On-Demand Service Platforms
Build and integrate real-time communications into your delivery service.
Boost All Your Communications
Enable omnichannel service
Unify all your text, voice and messaging channels. Allow agents to see purchase history and requests before they connect to a customer. Personalize conversations and don’t allow customers to repeat their queries
Keep customers secured
Allow your couriers and customers to call and text while masking their phone numbers. Maintain your customers’ privacy and track conversation data with phone number masking
Notify customers in real time
Enable timely push notifications and SMS to keep customers informed about delivery status, menu changes and special meal offers. Enhance real-time shipment visibility and track the delivery status of messages
What Can You Build with Voximplant
Voice notifications
Manage time-sensitive automated phone calls that customers care about. Keep customers informed about the delivery status with voice messaging
Smart IVR
Manage the IVR system to automatically respond to customers with DTMF, voice inputs, or build a conversational IVR
Phone Number Masking
Replace real phone numbers with proxy ones. Use proxy numbers to protect customer identities and track communications with couriers
Call Tracking
See what ads, websites, and campaigns are generating phone calls. Track phone leads back to their source and improve your marketing channels
Why Choose Voximplant
From no-code to full code
For non-technical people, use our out-of-the box solutions, templates, or our drag-and-drop visual builder to enhance your customer experience. For those that want to build custom code solutions, use the Voximplant Platform to have full control.
Pay-as-you-go
Our customers are not locked into any contract or commitment through a pay-as-you-go pricing model. Alternatively, we offer volume discounts and committed use pricing to those that expect high volumes and contact us.
True serverless
Don’t worry about maintaining operating systems, provisioning servers and storage capacity. We provide the infrastructure to host your app.