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AddQueueRequest

Props

acdQueueName
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acdQueueName: 

string

The queue name. The length should be less than 100

acdQueuePriority
Optional
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acdQueuePriority: 

number

The integer queue priority. The highest priority is 0

applicationId
Optional
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applicationId: 

number

The application ID. Required unless application_name is provided.

applicationName
Optional
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applicationName: 

string

The application name. Required unless application_id is provided.

autoBinding
Optional
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autoBinding: 

boolean

Whether to enable the auto binding of operators to a queue by skills comparing

averageServiceTime
Optional
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averageServiceTime: 

number

The average service time in seconds. Specify the parameter to correct or initialize the waiting time prediction

maxQueueSize
Optional
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maxQueueSize: 

number

The maximum queue size

maxWaitingTime
Optional
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maxWaitingTime: 

number

The maximum predicted waiting time in minutes. The client is rejected if the predicted waiting time is greater than the maximum predicted waiting time

serviceProbability
Optional
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serviceProbability: 

number

The value in the range of [0.5 … 1.0]. The value 1.0 means the service probability 100% in challenge with a lower priority queue

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