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QueuesInterface

Props

addQueue: (request: AddQueueRequest) => Promise<AddQueueResponse>

Adds a new ACD queue.

bindUserToQueue: (request: BindUserToQueueRequest) => Promise<BindUserToQueueResponse>

Bind/unbind users to/from the specified ACD queues. Note that users and queues should be already bound to the same application.

delQueue: (request: DelQueueRequest) => Promise<DelQueueResponse>

Deletes the ACD queue.

getACDState: (request: GetACDStateRequest) => Promise<GetACDStateResponse>

Gets the current ACD queue state.

getQueues: (request: GetQueuesRequest) => Promise<GetQueuesResponse>

Gets the ACD queues.

setQueueInfo: (request: SetQueueInfoRequest) => Promise<SetQueueInfoResponse>

Edits the ACD queue.