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SmartQueueEvents

Constants

DistributeTask

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SmartQueue starts activity distribution.

Parameters

EndOperatorActivity

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An operator ends an activity. It can be an inbound or an outbound call.

Parameters

  • code:

    number

    The SmartQueue activity's result code.

  • operator:

    {call: Call, login: string}

  • reason:

    string

    The SmartQueue activity's result description.

  • A SmartQueue activity.

EndTask

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The activity is cancelled.

Parameters

Error

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An error occured.

Parameters

  • The SmartQueue activity's error code.

  • description:

    string

    The SmartQueue activity's error description.

  • A SmartQueue activity.

StartOperatorActivity

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An operator starts an activity. It can be an inbound or an outbound call.

Parameters