ACDServicingCallState
Props
acdSessionHistoryId
acdSessionHistoryId: number
The ACD session history ID of the request
beginTime
beginTime: Date
The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss
callerid
Optional
callerid: string
The client callerid
priority
priority: number
The request priority
userDisplayName
userDisplayName: string
The display user name of the operator
userId
userId: number
The user ID of the operator
userName
userName: string
The user name of the operator
waitingTime
waitingTime: number
The waiting time before servicing in seconds