1. References
  2. VoxEngine
  3. VoximplantApi
  4. ACDServicingCallState
Rate this page:

ACDServicingCallState

Props

acdSessionHistoryId

Copy URL
acdSessionHistoryId: 
number

The ACD session history ID of the request

beginTime

Copy URL
beginTime: 
Date

The begin time of the request in 24-h format: YYYY-MM-DD HH:mm:ss

callerid

Copy URL
callerid: 
string
 | 
undefined

The client callerid

priority

Copy URL
priority: 
number

The request priority

userDisplayName

Copy URL
userDisplayName: 
string

The display user name of the operator

userId

Copy URL
userId: 
number

The user ID of the operator

userName

Copy URL
userName: 
string

The user name of the operator

waitingTime

Copy URL
waitingTime: 
number

The waiting time before servicing in seconds