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Modules

Constants

ACD

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Provides the ACD v1 functionality.
We recommend using SmartQueue instead of ACD v1.
Add the following line to your scenario code to use the module:

require(Modules.ACD);

AI

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Provides additional methods that use Artificial Intelligence. These methods allow solving business tasks in more productive way.
Add the following line to your scenario code to use the module:

require(Modules.AI);

ASR

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Provides the speech recognition functionality.
Add the following line to your scenario code to use the module:

require(Modules.ASR);

ApplicationStorage

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Provides the key-value storage functionality.
Add the following line to your scenario code to use the module:

require(Modules.ApplicationStorage);

Avatar

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Provides the Voximplant Avatar (virtual assistant based on AI and NLP) functionality.
Add the following line to your scenario code to use the module:

require(Modules.Avatar);

Conference

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Provides the audio and video conferencing functionality.
Add the following line to your scenario code to use the module:

require(Modules.Conference);

IVR

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Provides the interactive voice menus functionality.
Instead, you can implement this functionality via the Call.say, Call.startPlayback and Call.handleTones methods, but this module gives more straightforward approach.
Add the following line to your scenario code to use the module:

require(Modules.IVR);

MeasurementProtocol

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Provides the Google Analytics Measurement Protocol functionality.
Add the following line to your scenario code to use the module:

require(Modules.MeasurementProtocol);

PushService

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Provides the push notification functionality for iOS and Android devices.
Add the following line to your scenario code to use the module:

require(Modules.PushService);

Recorder

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Provides the call recording and conference recording functionality.
Add the following line to your scenario code to use the module:

require(Modules.Recorder);

SmartQueue

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Provides the SmartQueue (ACD v2) functionality for implementing a contact center.
Add the following line to your scenario code to use the module:

require(Modules.SmartQueue);

StreamingAgent

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Provides the streaming functionality.
Add the following line to your scenario code to use the module:

require(Modules.StreamingAgent);