SetQueueInfoRequest
Props
acdQueueId
acdQueueId: number
The ACD queue ID
acdQueueName
acdQueueName: string
The ACD queue name that can be used instead of acd_queue_id
acdQueuePriority
acdQueuePriority: number
| undefined
The integer queue priority. The highest priority is 0
applicationId
applicationId: number
| undefined
The new application ID
autoBinding
autoBinding: false
| undefined
| true
Whether to enable the auto binding of operators to a queue by skills comparing
averageServiceTime
averageServiceTime: number
| undefined
The average service time in seconds. Specify the parameter to correct or initialize the waiting time prediction
maxQueueSize
maxQueueSize: number
| undefined
The max queue size
maxWaitingTime
maxWaitingTime: number
| undefined
The max predicted waiting time in minutes. The client is rejected if the predicted waiting time is greater than the max predicted waiting time
newAcdQueueName
newAcdQueueName: string
| undefined
The new queue name. The length must be less than 100
serviceProbability
serviceProbability: number
| undefined
The value in the range of [0.5 … 1.0]. The value 1.0 means the service probability 100% in challenge with a lower priority queue