SetQueueInfoRequest
Props
acdQueueId: number
The ACD queue ID. Required unless acd_queue_name is provided.
acdQueueName: string
The ACD queue name. Required unless acd_queue_id is provided.
acdQueuePriority: number
The integer queue priority. The highest priority is 0
applicationId: number
The new application ID
autoBinding: boolean
Whether to enable the auto binding of operators to a queue by skills comparing
averageServiceTime: number
The average service time in seconds. Specify the parameter to correct or initialize the waiting time prediction
maxQueueSize: number
The maximum queue size
maxWaitingTime: number
The maximum predicted waiting time in minutes. The client is rejected if the predicted waiting time is greater than the maximum predicted waiting time
newAcdQueueName: string
The new queue name. The length should be less than 100
serviceProbability: number
The value in the range of [0.5 … 1.0]. The value 1.0 means the service probability 100% in challenge with a lower priority queue