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SmartQueueStateTask

Props

customData: any

Custom data text string for the current task. You can set the custom data in the enqueueTask method

processingTime: number

Processing time in ms

sqSkills: SmartQueueTaskSkill[]

Task skills

status: string

The task status. Possible values are IN_QUEUE, DISTRIBUTED, IN_PROCESSING

taskType: string

The task type. Possible values are CALL, IM

userId: number | undefined

Selected agent

waitingTime: number

Waiting time in ms