SmartQueueStateTask
Props
customData
Optional
customData: string
Custom data text string for the current task. You can set the custom data in the enqueueTask method
processingTime
processingTime: number
Processing time in ms
status
status: string
The task status. Possible values are IN_QUEUE, DISTRIBUTED, IN_PROCESSING
taskType
taskType: string
The task type. Possible values are CALL, IM
userId
Optional
userId: number
Selected agent
waitingTime
waitingTime: number
Waiting time in ms