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ACDEnqueueParameters

ACDRequest parameters. Can be passed as arguments to the VoxEngine.enqueueACDRequest method.
Add the following line to your scenario code to use the interface:

require(Modules.ACD);

Props

customData: string

Custom data for the current call object.

headers: {[header: string]: string}

Optional extra headers to be passed with the call to the agent. Custom header names have to begin with the 'X-' prefix except the 'VI-CallTimeout': '60' which switches to another agent if current one does not answer after the timeout (in seconds, minimum value: 10, maximum value: 400, default value: 60). The "X-" headers could be handled by a SIP phone or WEB SDK (e.g. see the incomingCall event). Example: {'X-header':'value'}

priority: number

Priority (1-100, 1 is the highest priority). If two or more objects have the same priorities, they are handled according to the order of HTTP requests from JS scenario to the ACD queue.

video: boolean

Whether the call has video support. Please note that prices for audio only and video calls are different.