AI-powered outbound calls

The Hoff hypermarket chain uses automated calls to remind its customers about deliveries. If a customer does not confirm the delivery terms and needs to change an order, the bot puts them through to a call center operator. With delivery reminders, Hoff mitigates delivery disruption risks.
This case is from the Delivery & Logistics industry.
See other customer stories:
And many more satisfied clients

About company

Hoff is one of the largest companies among Russian furniture chains. It is the only Russian retail chain of furniture and accessories for home working in the hypermarket format.

Everyday Hoff sends customer data to Voximplant. The platform interviews customers and sends the call results to Hoff.

  • voice-recording
  • cloud-js
  • tts
  • speech-to-text
  • http-api
  • PSTN
  • phone-numbers
AI-powered outbound calls

How it Works


We can help you to reach the same resultsjust fill the form below

Contact us

One of our experts will get in touch with you shortly

Please complete this field.

Please complete this field.

Please complete this field.

Choose the solution
Company size

Please complete this field.

Sign up for a free Voximplant developer account or talk to our experts