We are happy to announce that currently video calls that go via Voximplant servers (not P2P ones) are billed per megabyte of video traffic. Since the resolution of a video stream can be different (so as fps, video codec and other params) it means that per minute billing was a bad idea for this case - 1 minute of video call generates different load on our infrastructure depending on various parameters. So now the formula for video call going via Voximplant servers looks as follows: SDK-platform / platform-SDK call - $0.002 per minute per call leg + $0.001 per megabyte of video traffic sent to the platform See http://voximplant.com/pricing/ for the details
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.