What is WebSocket?
Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.
Recently, we published a blog post describing why WebSockets are great for real-time services. In this article, we describe the process of establishing, maintaining and closing the WebSockets connection.
The WebSocket protocol (commonly referred to as “WebSockets”) enables real time interactive data exchanges between clients and servers, and application-to-application. It is ideal for connecting communications applications to services offered by specialized cloud providers.
In this article, we'll explore the top 10 customer support services tailored for small businesses in 2024. We'll dive into their features and benefits, helping you choose the platform that best suits your needs and growth goals. Whether you're looking to improve response times, offer personalized support, or simply streamline your communication process, these platforms are designed to empower your customer service strategy.
Explore how Salesforce telephony integration elevates customer interactions and agent productivity. Discover how to leverage this powerful tool for personalized and efficient experiences, boosting customer satisfaction and driving business growth.
In this article, we'll explore the key features that distinguish various CCaaS (Contact Center as a Service) solutions and highlight what businesses need to focus on to stay efficient in 2024 and beyond.
Transactional emails are essential for business-customer communication, conveying important information like welcome emails and order confirmations. Choosing the right email delivery system is crucial. We've analyzed over 100 tools and curated the top 10 solutions for 2024.
We are excited to bring you the latest updates to Voximplant Kit: users with the “Agent” role can now access their call and message history in the “History” section, new “Answer machine” wrap-up code, and more.
Discover top no-code website builders. Create your business site easily—no coding skills required. Start building your online presence today.
Elevate your customer support in 2024! Discover 10 powerful SaaS solutions - from chatbots to live chat - to streamline workflows and boost engagement.
Chatbots have become indispensable tools for businesses seeking to streamline customer interactions, automate processes, and boost lead generation. Let's explore the landscape of chatbot creation tools and highlight some of the leading platforms available in 2024.