Build efficient relationship with your customers while enhancing productivity of your team. Deliver better customer experience, streamline operations and reduce operational costs.
Boost your customer support and speed up customer service. Provide customer self-service options by introducing voice- and chatbots into customer service and increase number of communicational channels.
Manage your expenses and control the scale of your contact center operation flexibility based on current workload. Eliminate costly manual entry errors and discover cost-cutting technologies.
Ensure the security of customer-courier interaction to prevent misuse of their personal information. Eliminate the need to set up several contact centers or buy hundreds of phone numbers.
Drive operation excellence by improving internal communications with couriers. Remind couriers to return cash for delivery, reduce hiring expenses by reactivating courier accounts.
Enhance your profit while saving money and reducing risks. Use local telephone numbers in your operational area instead of expensive international routes to reach out to your clients.
Boost your customer support and speed up customer service. Provide customer self-service options by introducing voice- and chatbots into customer service and increase the amount of ways to interact with your clients with an omnichannel contact center.
AI powered chat- & voicebot - Avatar Deliver instant help to your customers without human interaction.
Let bots handle multiple customer requests at once and reduce the need for manpower and easily scale them according to your needs without any additional expenses.
Provide personal touch and be ahead of questions by integrating chatbot CRM to collect data necessary to address immediate inquiry.
takes voice and text intelligent assistant to solve customer’s inquiry.
Ensure the security of customer-courier interaction to prevent misuse of their personal information. Eliminate the need to set up several contact centers or buy hundreds of local numbers. Keep customers and couriers conversations under control not only to ensure best service quality but also to gain unexpected insights.
Masking for security Prevent any reputational risks and data leakage threats while using phone number masking. Masking phone numbers during customer and employee interactions allows to cut risk of personal information misuse and leaks and freely communicate without exposing sensitive information.
average data breach costs.
Manage your expenses and control the scale of your contact center operation flexibility based on current workload. Eliminate costly manual entry errors and discover cost-cutting technologies for order processing and many more. Get prepared for any hot seasons without the fuss of urgent hiring.
Automated calls Cut the cost with the help of virtual agents. Standard cost-per-call is in the range of $2 -$5 per day for a live agent. Whereas in contrast, the expenses of automated voice interaction is roughly 2.5 - 3.5 times cheaper than live agent cost.
Move routine notification calls away from your agents, and let voice bots handle this: tireless, they make no mistakes and never forget or miss the right time to contact your client.
Stay in constant touch with your customers without excessive load on your CX reps and extra man hours.
automated voice interaction than live agent cost.
Drive operation excellence by improving internal communications with couriers. Remind couriers to return cash for delivery, reduce hiring expenses by reactivating courier accounts. Boost courier hires by automating routine candidate screening. Be ready to help your couriers in case they have questions or find themselves in a complicated situation.
Automated calls (debt collection) Create automated outbound call campaigns to gently remind your couriers to return cash debts. No need for complex code or dedicated developers. Use fast and flexible tools to create your own scenario in no time.
is returned by couriers after the call.
Enhance your profit while saving money and reducing risks. Use local telephone numbers in your operational area instead of expensive international routes to increase clients confidence and pick-up rate, cut telephony costs and add new features to your PBX. Initiate calls using a source phone number country/area code that matches the destination number to cut costs.
Sip trunking & DID’s Bring your business to an international level. Obtain a phone number from Voximplant or connect your existing number using SIP in just a few minutes. Wherever your customers are, they use and enjoy international calling with local rates.
Connect with your customers and achieve true engagement without changing your current integrations or business processes thanks to flexibility and robust.
to call from local phone than international.
