All VoxImplant developers can now create/edit/delete Queues and Skills remotely using HTTP API (this functionality was available only in Control Panel before). Building customized contact center became easier than ever before. Check our tutorial "Using ACD module for call queuing" to learn how to use ACD module together with Queues and Skills.
How Kommo and Voximplant Kit help improve customer service and business metrics
The integration between the Kommo CRM system and the Voximplant Kit cloud omnichannel contact center offers companies new opportunities to enhance customer interaction processes.