Advanced IP messaging apps include a range of use cases – from standard user-to-user chatting to AI-powered chatbots. In this article, we cover the benefits that IP messaging brings to the e-commerce industry.
The integration of VoxImplant into JivoSite will give the consumers of JivoSite customers the ability to call the sales representatives they are chatting with right through the JivoSite chat window with the click of a button -- there is nothing to download.
“We chose VoxImplant because it made development easy and because the technology has the key capabilities that we need to expand our service. Installation has been quick and simple, because VoxImplant has done most of the work for us. We had tried to use another platform before VoxImplant, but there were a lot of problems with the quality and reliability -- essential components for voice communications. It also didn't support WebRTC, a capability our customers really wanted. We had no problems with VoxImplant at all and we're excited to add to this functionality to JivoSite and have it working as our customers expected.”
Timur Valishev, CEO, JivoSite.
About JivoSite JivoSite provides a truly convenient, easy-to-use and affordable live chat solution. Founded in January 2012, JivoSite is now helping more than 40,000 websites worldwide to make conversations with customers easy and productive, increasing online sales and raising quality of online customer support. http://jivosite.com