Phone Number Masking

Secure communication between your users or customers with anonymized voice calls and SMS messages

Keep your user's personal data private and prevent misuse of sensitive information by implementing a secure communication experience.
Secure communication between your users or customers with anonymized voice calls and SMS messages

Key Statistics

53%

of consumers will only buy from companies that are known for protecting consumer data (McKinsey)

23%

of respondents stopped using a service stated they had ceased usage because of data privacy concerns (Deloitte)

Notable Customers

Some of the world's most innovative businesses trust us

Simple API for Management

Easy-to-use REST API to create, edit or delete phone number bindings. Automatically generated extension numbers depend on the phone numbers used and the number of live bindings.

As soon as the order in your app or service is created the call to API will create the binding and return all required parameters, like assigned phone number, extension number, etc.

Simple API for Management

Omnichannel

Voximplant supports phone number masking for both voice calls and SMS. In addition, VoIP can be used instead of calling via the phone network.

Since using VoIP requires an internet connection, fallback to calls via the phone network is supported when the internet isn't available.

Omnichannel

Full control over the conversations

Call and messaging history allows conversations that have been reported by users or authorities to be checked. Call transcription can help to automate the process of determining potentially suspicious calls.

If required, the analysis can be implemented in real-time using automated speech recognition.

Full control over the conversations

Features & Capabilities

Launching phone number masking with Voximplant is a quick and efficient process. Here's why our clients trust us:

GDPR and HIPAA compliance

Call history

Call recording and transcription

SDK for mobile platforms (for VoIP version)

Bring your own carrier (BYOC) to expand the geographical coverage

Local phone numbers in 60 countries

Use Cases

Temporary Transactions

Temporary Transactions

Use phone number masking services to let your users know that their contact information will remain safe when using your site.

E-commerce Marketplaces

E-commerce Marketplaces

E-commerce platforms use call masking to guarantee their users that their personal information is safe when making online transactions.

Real Estate Agency Calls

Real Estate Agency Calls

A potential lead can reach an agent, or vice versa, without having to dial their actual personal number.

On-demand Service Apps

On-demand Service Apps

Temporary phone numbers also protect the privacy of service recipients. Users can feel safer knowing that no one will have access to their real numbers once a delivery is complete.

Ride-sharing Services

Ride-sharing Services

Many ride-sharing and transport services use call masking to keep track of conversations between riders and drivers. This monitoring helps ensure full supervision and privacy on both sides.

Delivery Companies

Delivery Companies

Call masking centralizes all communications between customers and vendors in one application. Masking phone numbers secure the recipient's privacy to prevent service providers from accessing their contact information after a completed transaction.

International Business Communications

International Business Communications

Instead of going the costly route and setting up call centers around the world, use masked phone numbers to show customers that you have a presence in their region.

Anonymous Debt-collector Phone Calls

Anonymous Debt-collector Phone Calls

If debtors ignore your legitimate collection calls, you can increase your chances of reaching them using an alternative masked number.

Customer Testimonials

Here's what our loyal customers have to say about us!
Direct interaction with customers was initially not feasible for us. With Voximplant we were able to quickly and competently integrate the desired functionality into our application to monitor communication from a customer security perspective. One thing to note is that a direct call between a courier and a customer is a much faster way to communicate than through a contact center. So the Voximplant solution protects our customers and employees and significantly speeds up delivery and order processing.