Why Use a Masked Number?
Phone conversations are essential to get business logistics in order. However, there is no need for involved parties to continue their interactions when the task is complete. Phone number masking is meant to ensure business communications safely and insightfully:
Protection of user and employee privacy
Customers can safely interact with your company’s services, while employees can also be sure their phone numbers are not shared.
Stay in control of how users interact with your services. Also, avoid off-platform transactions to prevent revenue leakage.
Tracking and analysis
Gain a competitive advantage through insights on customer and vendor communications.