Call recording
Use this block to record a call in an outbound or inbound scenario.
Note
Place this block at the beginning of your scenario to record a call from the very beginning. The system generates the recording link quickly after passing the block. You can then call this link in your scenario. It is stored in the {{CALL.record_url}} variable.
To configure call recording, do the following:
- Connect the block using the Out port.
- Double-click the Call recording block.
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- Select the sound type: Mono or Stereo.
- Select the retention period in the Record storage period field (from 3 months to 3 years).
- Click Save.
You can listen to saved call records directly in the Call history section of Voximplant Kit.